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TERMS

The rules of the ride.

These are the conditions MYWAY publishes for a private car in Mexico City, taken from the live rate sheet at web.myway.mx as of 10 November 2026. A corporate program uses its own agreement. Mata Hall Operations, S.A. de C.V. operates the service.

  1. All published fares are in MXN and include VAT.
  2. Airport transfers include meet & greet at arrivals and up to 60 minutes of waiting. Extra waiting can be charged after that.
  3. The MXN 580 hourly rate is inside Mexico City only, Business Sedan only, minimum 2 hours, booked 24 hours ahead. It does not cover airports or Teotihuacán.
  4. Business Vans and the Executive Black Suburban need 3 to 5 days’ notice and the full booking details before we confirm the unit.
  5. Payment is due at least 8 hours before the ride. If it is not received, the reservation is cancelled.
  6. Each ride is confirmed within 24 hours. We send the payment link once you confirm.
  7. Intercity prices are round trip from Polanco, tolls included. Extra waiting time is MXN 580 per hour.
  8. CFDI invoice on request.
  9. Prices can change. The fare you are sent on WhatsApp is the one that applies.
  10. The standard car on a published fare is a Business Sedan with a MYWAY employee chauffeur. Up to 3 passengers, three to four medium bags.
  11. A reservation is for the vehicle and the time you confirm. It is not transferable.
  12. We monitor the flight on airport rides. You still send the flight number on WhatsApp.
  13. Hotels, restaurants, and event tickets are requested for you. The venue sets its own price, cancellation rule, and availability. MYWAY is not the merchant of record for those.
  14. You are responsible for the conduct of your party in the car. Smoking is not permitted.
  15. If a road, march, or event closes the route, the chauffeur takes the viable way. The fare does not become a taxi meter.
  16. We do not provide infant or child car seats and cannot accept bookings for infants or small children who require one.
  17. Questions and cancellations go to WhatsApp +52 56 5027 3321 or info@myway.mx, with the ride reference.

Privacy. We use your name, phone, flight, and destination to run the ride and, if you ask, to invoice a CFDI. We do not sell that data. Our address is MYWAY Corporate, Prol. P.º de la Reforma 321, Santa Fe, Zedec Sta Fé, Álvaro Obregón, 01330 Ciudad de México, CDMX.

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